Following these guidelines will help you build the resume you need to succeed. Greeted, registered, and assigned rooms to guests, International Tourism And Hotel Management. They are the ones whom guests and visitors meet and speak first be it for room reservation or … Simply adapt this resume example to suit your own needs and get ready for the interview call! Big hotels are always looking for disciplined and hardworking receptionists. Motivate, support and communicate with staff during regular pre-shift meetings. North Highlands CA 95660 (916) 987-6543 [email protected] In case you are interested in knowing more info on create resume, stop by Google Docs Resume, Modern Resume or Creative Resume Templates. Many receptionist jobs are considered as entry-level jobs in which a receptionist may receive additional duties for being promoted to another job with more responsibilities during the time. Plus, we've provided receptionist resume samples and receptionist resume examples of each step so that you can better understand how each section should ideally look like. Generated automated accounting reports for the manager's review. See our sample Hotel Receptionist Cover Letter. Hotel Receptionists are “frontlines “ to customers since they are the ones directly interacting with the guests regarding room inquiries and reservations. Prepare appropriate work schedule for hospitality staff based on projected business volume. Be aware of and make full use of hotel reservation software. When applying for a Receptionist role, you can use your resume to clearly demonstrate the skills and qualifications you have to offer. Attract the attention of a human resources manager with this hotel receptionist CV template that shows off all of the hospitality skills of a potential employee. A carefully crafted receptionist resume will highlight the skills and experience you need to be successful in the role. Facilitated guest arrivals, departures and room allocation. 1. Recorded daily room occupancy and rate totals. Hotel Receptionist CV. Handled and resolved customer complaints and/or issues. Verified that personal and payment information on guest accounts was accurate and complete. 1. Handled 3rd party reservations and ensuring proper processing. An outstanding Hotel Front Desk Employee resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Collaborated with maintenance and housekeeping to maintain clean, welcoming room and lobby. Experience in … Settled Corporate Accounts and sending reports to those entities for billing purposes. Hotel front desk receptionists, also sometimes called hotel front desk clerks or concierges, are the face of the hotel staff for visiting guests.As such, the required qualifications for this job always include excellent customer service abilities. Managed hotel cash flows and processed guest payments. Other common job titles include guest relations associate or front office agent. Use the Right Receptionist Resume Template . Requirements – Knowledge, Skills, and Abilities for the Hotel Receptionist Position No matter the industry or your level of experience, a well-made resume will help you apply for jobs as a receptionist. Hotel Manager Resume; Hotel Front Desk Resume . In this article, you will learn the most common responsibilities of a receptionist, the most important skills for a receptionist to have and how to list receptionist experience on your resume. Build Restaurant sales through development of hospitality staff, proactive table visits and being an active member of the community. Emphasize your strengths and any relevant skills. © 2020 Job Hero Limited. The hiring manager, we’ll call him James, has a pile of 500 receptionist resumes on his desk staring him in the face. Thus it’s important to match the CV … You can use our Office Receptionist Resume Template and print it after making the necessary customizations. Hotel Receptionist Resume Writing Guide Resume Sections. Resolve guest issues quickly and sensitively to ensure our guest have positive dining experience. If you believe that you have what it takes to be a good receptionist, you can use this resume template to share your experiences with a potential employer. Informed visiting guests about availability of rooms, Answered/directed phone calls to appropriate places, Completed and secured daily financial reports at the end of each shift. View the receptionist resume sample she created below, and download the receptionist resume template in Word. 3. Top 22 Receptionist Resume Objective Examples. Responsible for billing to ensure guests are being charged appropriately. the resume of receptionist has to show basic knowledge of office duties as well as computer skills. No formal education is required for the job, and many candidates highlight hotel management courses in their resumes, besides their high school diplomas. November 23, 2020 resume Resume examples. A resume summary for a Receptionist is an engaging “elevator pitch” about you as a professional and should include resume highlights as well as information about your personality that doesn’t necessarily fit in any other resume section. A receptionist resume format should match the vibe of the company, as well as provide a visual representation of your excellent professional qualities. Typical Hotel Receptionist resume examples highlight problem--solving abilities, good verbal and written communication skills, computer literacy, and a polite attitude. Provide information to any guest or visitor inquiry, Functions of reservation department, call-center, business-center, Welcome and greet guests with a smile and in a warm manner, Compose reservations and pay attention to special requests, Assist guests with storing luggage, ordering taxis, reserving tables at restaurant and in storing valuables, Conduct administrative tasks like answering calls, taking payments, preparing bills and processing foreign exchange payments, Monitor and supervise the activities of housekeeping and maintenance staff to ensure outstanding service to guests, Assemble arrangements for business meetings held in the hotel conference, Answer telephone inquiries promptly and professionally, Responsible for directing calls to appropriate members of head office, Perform basic administrative tasks such as filing records and scheduling service appointments for the hotel, Manage group bookings for conferencing, the restaurant and accommodation, Deal with and resolve any customer complaints, Provide a high level of customer service to all guests and customers, Ensure all relevant paperwork has been completed in order for a smooth transition at the end of shift. Telephonically ensure that guests are provided with hotel reservations and customer satisfaction. Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. File Format. In case you are interested in knowing more info on create resume, stop by Google Docs Resume, Modern Resume or Creative Resume Templates. Receptionist Resume Example . When you apply for a receptionist position, it is important that you are familiar with what employers require so as to personalize your resume to reflect the skills, knowledge, and experience desired for the job. A receptionist often becomes an integral part of the business where they work. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. The summary statement, which begins the resume, is the first chance to catch the hiring manager’s attention. Contact Information: First Name; Last Name; Address; Mobile Number; Email Address; Drivers license; 2. Maintained the issuance of all the room keys to the guests. Recorded revenue totals for cash, checks, and credit card transactions. Fluent in English and Spanish composition.’ Career Objective: Looking for a receptionist position with “Mangotree International Hotel,” to use my customer service experience and pleasing personality in taking the organization’s reputation to the zenith. Answered telephonic and in-person queries related to hotel services and resolved any issues, Prepared and completed room and restaurant bills, Assisted guests' in storing valuables in secure deposit box, Handled payments through cash, checks and credit cards, Registered hotel guests, made reservations, transmitted and received messages, Calculated bills, collected payments, ran various reports via computer for management, Reviewed and handled guest comments and complaints, Managed Front Desk operations including cashier, ensuring that policies and procedures were maintained. Answered phone calls and in-person inquiries. Monitored the bill payments for the check out of the guest and ensured that it is done efficiently. Administered the working of the bell desk for picking up the luggage of the customer and sending them to the respective rooms. Top 10 Best Customer Service Jobs. Airline reservations, hotel, car, visas & expense reports Essential functions require presence in the workplace on a regular basis and an ability to work extra hours if needed. Completing procedures when guests arrive and leave. The Hotel Receptionist is the first point of contact between the organization and the guest. Ensured that all the safe deposit boxes in the hotel have the necessary security arrangements. Ensured that both the Front Office Manager and Reception Supervisors were kept up-to-date of any relevant feedback from guests and, or, other departments. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. He/She is the first and sometimes the only person with whom small businesses meet. Dealing with bookings by phone, e-mail, letter, fax or face-to-face. Hotel Receptionist. The following resume template can be also utilized for a front desk medical receptionist, administrative receptionist, secretary receptionist, front office, and hotel receptionist. Free resume templates are available online and in many word processing programs. Details. A front desk receptionist serves as a face to the employer. Doc; Docx; Size: 33.8KB. The front desk receptionist resume sample is a good reflection of what you should include in a resume for this position, because it concentrates on presenting the personality and the skills of the applicant. Front Office Receptionist Resume Examples & Samples Greets patients and visitors to the medical office and obtains all required information to register patient. Jobs for receptionists are projected to grow by 9% (or 95,500 jobs) from 2016 through 2026, according to the Bureau of Labor Statistics (BLS). Provided professional as well as friendly customer service at all times. Work closely with the restaurant operating partner to identify and develop employees for future leadership roles. Hotel Sales Manager resume 2 Hotel Sales Manager resume 3 . The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Keywords: Hotel receptionist CV template, greeting guests, personal skills, customer service experience, hotel skills, booking rooms, CV layout Created Date: 1/1/2004 1:03:38 AM 2. Make sure that you have an objective section, which highlights your goal of becoming a hotel receptionist. Based on the most successful resume samples, candidates need to demonstrate assets such as customer service skills, courtesy, communication abilities, and basic IT skills. Ensure restaurant food quality by completing thorough line checks and tasting/testing food on a consistent basis. Find out how to present your expertise in the most effective resume format. You may also see Engineering Resume Templates. Corporate Receptionist CVs Corporate Receptionist CV template 1 Corporate Receptionist CV template 2 Corporate Receptionist CV template 3 . A hiring manager looking for a Hotel Front Desk Employee is looking for a well-spoken individual with … Maintained a record of the guest’s activities such as the arrival time, the duration of the stay and any special requests made to the desk. Hotel Front Desk Receptionist Resume. Assisted guests with registration in the rewards program and explain the procedures of use. Reviewed account information and charges with guests during check-out. > Resume examples > Hotel Receptionist CV. Sample Executive Receptionist Resume Here are some examples that showcase the features you should include in your receptionist resume summary: Example 1 ‘Friendly and organized receptionist with exceptional customer service skills in both written and verbal communication. Download. Answering questions about what the hotel offers and the surrounding area. Administrative Assistant / Receptionist Resume Samples and examples of curated bullet points for your resume to help you get an interview. 1. Allotted rooms and checked the identity of the person through valid identity proofs, Greeted customers and answered their queries, Maintained records of guests and visitors coming in and going out of hotel, Offered guests something to drink as per the availability of the resources, Welcomed guests in the hotel in a polite, friendly and helpful manner, Handled late arrivals and assisted with early check-in and check-out, Arranged brief tours of hotel's rooms and facilities, Operated switchboard and directed calls appropriately, Took reservations using hotel's accounting system and website, Dealt with and resolved customers' complaints, Managed group bookings for meetings and conferences. Trained reception staff on hotel's computerized booking system. Find out what is the best resume for you in our Ultimate Resume Format Guide. Greeted, registered, and assigned rooms to guests. To secure a position as a Hotel Front Desk Receptionist in order to exercise my abilities and special training in this field for the good of company. November 23, 2020 resume Resume examples. Coordinated with the housekeeping department to ensure that the room is ready for receiving the guest. The hotel receptionist job, also referred to as a front desk agent or associate, involves core responsibilities that require important competencies and skills. No formal education is required for the job, and many candidates highlight hotel management courses … To advance my career as a member of one of biggest hotel chains in the world and to get a supervisory or managerial post in the future; to contribute to the local tourism industry. Ensures/assists patient in completing all forms and routes those forms to the appropriate personnel or department. Background. Ran daily credit card transactions through a settlement process. Performed various duties to provide assistance to the guest such as arranging wake up calls and making the necessary travel arrangements. Looking for cover letter ideas? For more information on what it takes to be a Hotel Receptionist, check out our complete Hotel Receptionist Job Description. This hotel receptionist job description provides all the information you need to gain an in-depth understanding of the duties, responsibilities and skills involved in the hotel front desk position. Processed guests' check ins and outs while providing excellent customer service. Typical Hotel Receptionist resume examples highlight problem--solving abilities, good verbal and written communication skills, computer literacy, and a polite attitude.